Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

We encourage you to read this privacy policy to understand the information we collect and how we use and disclose it. This policy applies to all of our online properties, including but not limited to conferences, events, and more.

This privacy policy has been uniquely compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online.

PII, as used in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can make requests to receive materials or information or register for events. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Job title
Company

This may occur, for example, when you register for a webinar or conference, or download an eBook from our website. Specifically, this happens when you explicitly complete a form on our website to access any type of content.

The Way We Use Information

We may use the information we collect from you when you register for an event, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

1) To personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested.
2) To send periodic emails regarding other offers, products and/or services.
3) To send you event related updates, reminders and confirmations.
4) To send you technical notices, updates, security alerts and support and administrative messages.
5) To respond to your comments, questions and requests and provide customer service and support.
6) To communicate with you about products, services, offers, promotions, rewards and events offered by The 20 and our partners, as well as provide news and information we think will be of interest to you.
7) Monitor and analyze trends, usage and activities in connection with our content and website performance.
8) To personalize content and present you with advertising, content or features that we believe will be of interest or useful to you.

Email Management
You may receive email from The 20 for a variety of reasons – for example, if you took an action through our website, you signed up for specialty content, or perhaps you registered for an event or conference.

All emails will include a link in the footer, where you can select your communication preferences or unsubscribe altogether.

Also, you can manage your receipt of some types of communication by following the instructions included in the email we send you.

Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you in the event there is an important transactional or administrative issue we need to resolve with you.

When do we share and disclose your information?
Your privacy is extremely important to us and we are committed to protecting your information that identifies you personally. We will only share personal information that you provide us under the following circumstances:

1) With your consent
When you explicitly consent or allow The 20 to share your personal information. This happens when you submit your information through many of our content offers, events or services.

For example, if you choose to sign up for an exclusive piece of premium content via a form – your name, phone number, email address, job title, and company will be collected by The 20.

2) Partners with whom we conduct business
When The 20 partners up with other businesses to offer products and services, we may share information with those business partners only as needed to provide those products and services and only subject to the terms of this privacy policy.

4) Legal obligation or protection from harm
When The 20 has a good faith belief that access, use, preservation or disclosure of information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of The 20, its users, or the public against harm.

5) Business transfers
If and when The 20 is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your personal information in connection with that transaction.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our website is scanned on a regular basis for security breaches and known vulnerabilities in order to make your visit to our site as safe as possible.

Third Party Disclosure
When you register for a sponsored event, your information may be shared with our event partners. You may opt out of communications at any time.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

Within one business day, we will notify the users via email and site notifications:
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CAN-SPAM we agree to the following:
NOT use false, or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

How You Can Access or Correct your Information

You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

The Critical Update inc
5114 Balcones Woods Dr. Ste 307-429
Austin, TX 78759
U.S.A.
info@TheCriticalUpdate.com