Techs are Always Prompt and so Patient

The Critical Update has become a critical resource for our office. The techs are always prompt and so patient and eager to help. Their customer service during the call is exemplary and the follow up after the call shows they really care about helping us with our computer systems.
Lori – Legislative Consultant.

I Feel Safe…

“I feel safe knowing that The Critical Update checks on the health of my computer all the time!”
Lily Paquett, Spring Environmental Inc.

Timely Service at a Reasonable Cost!

The Critical Update always provides excellent, friendly and timely service at a reasonable cost, regardless of whether the issue is large or small. We are pleased to recommend them for all computer needs!
Terri – Intelectual Property Law firm.

Erica – Logix Communications

“Over the last several months as I have worked with Luis and The Critical Update I have continually been impressed with his dedication to customer service and solving his clients’ needs in an effective, economical, and efficient manner. He is one of the most hard working individuals that I know and goes above and beyond to help his customers.” July 11, 2008

Erica – Logix Communications

I would definitely hire them again!

I called Critical Update and talked to Luis Delgado and he told me he would have a tech there the next day. He said it would cost $85 an hour and shouldn’t take more than an hour. His tech Jeremy called me that night to set up a time for the next day and was there promptly as scheduled. He was courteous and professional and able to get my drives installed in less than an hour. I would definitely hire them again!
Ken – Austin area resident

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