We like the idea of safety. We go out of our way to feel safe, we avoid unsafe situations and teach our children to be safe. But there is a disconnect when we think about “the real world” and how we use technology in the virtual world. For example, I see people installing all kinds of apps on their phones without thinking for a second about the permissions they are giving the app developer. I see people putting post-it notes with all their banking passwords under the keyboard, or even posted on the monitor in plain sight…even though they know it is a bad idea.
I’ve asked some people whether they would be OK leaving their wallet in the car with the windows rolled down and walking away for 30 minutes. Of course, it is foolish to think about doing this! But when it comes to the Internet that is exactly what millions of people are doing and then they wonder why they get hacked, their bank accounts compromised and their friends attacked by impersonators.
We talk to a lot of busy professionals and have noticed that many are ignoring the threats to their systems and client information. We see machines with no antivirus protection, running with full admin rights and browsing the web without any filters. That is an invitation to disaster….oh, we forgot to mention… NO BACKUPS!
It is common knowledge that every business that uses computers and is connected to the Internet is vulnerable to attacks from hackers, viruses and other threats. A news story from 2016 documents how one hacker found thousands of machines, some with patient information and other sensitive data completely OPEN to anyone running a simple port scan. Hardly a day goes by without a news story about a company compromising thousands of client accounts.
When I ask business owners their reaction if their company name showed up on the six o’clock news after finding out that client information was compromised, most say that it would be horrifying.
Having your client information compromised can be avoided. Waiting for a hacker to compromise your network does not have to happen. It is all preventable with simple tools and basic security awareness training. It’s not even expensive!
Experts recommend the following to increase security and prevent breaches:
- An anti-virus license with advanced end-point protection and team to manage it.
- An anti-malware license – and back office team to manage it.
- Health monitoring of your hard drive, performance, and an inventory of installed software. – to alert us when your drive is about to fail and to inventory software.
- Patch management – to prevent viruses like the Petya from hitting your systems. Our team tests patches and then deploys them to our managed systems to help reduce the chance of an update affecting your system.
- Logmein Pro license – included for remote access and file transfer for those who work from home and have systems in the office. Many professionals have a need to access systems remotely or connect from home.
- Web filter on each managed computer – to help reduce phishing attacks and block malicious traffic.
- Security Awareness Training – this is by far the most valuable investment any business owner can make to teach users how to protect client information.
We have seen the impact of ransomware and how costly it is to recover from an incident and would like for you to have some peace of mind. After all, you are the key to making everything work in your business and I bet being the techie was not exactly your dream job. So we are asking you to let us take cybersecurity off your plate and handle it for you.
Managed Cyber Security Solutions
Luis Delgado is a father, husband, community resource, speaker, and entrepreneur who founded The Critical Update, inc (TCUINC) in 2003. TCUINC is a technology consulting firm that has evolved from basic computer support to affordable technology consulting, network management, outsourced IT and cybersecurity. Our clients come from every industry in Central Texas.
Luis is a certified HIPAA professional and is focused on helping business owners create more jobs for Texas families.