Contact Us

Please fill out this form or call 512-336-2970 for assistance.

Find us:

Many of our clients make an appointment to stop by our office located at 13218 Pond Springs Road, Austin, TX 78729.

If scheduling is an issue, some choose to drop off at the UPS Store on 5114 Balcones Woods Drive, Suite 307, Austin, TX 78759.

We also provide service at your home or place of business.

Who can we help?

One of our core values is service. This means we will do what we can to help anyone who calls us. We will work with home users with one computer, small offices with a few employees, medium size businesses of all kinds, private schools and Non-Profit organizations and even Enterprise clients.

We look forward to being of service.

We have a large network of partners and collaborators who can help our clients from computer and printer sales to web development, virtualization and server hosting at data centers. If we don’t provide the service you need, we probably know someone who can.

Contact The Critical Update, Inc.






The Critical Update Inc.

13218 Pond Springs Rd Suite C Austin, TX, 78729

Map address [Dirección]

We are the driveway next to Manny & Johnny’s auto repair in the Sycamore Springs office complex. If you’re heading south on Pond Springs Road, you’ll see a large CPA sign above the sign for Manny & Johhny’s. Our banner is visible from the road as well.